Refund/Exchange Policy

Refund/Exchange Policy for TEHREESH:

At TEHREESH, we strive to provide our customers with high-quality and carefully crafted clothing. Our commitment is to ensure your satisfaction with every purchase. Please review our refund and exchange policy below:

  1. Refund Policy: We do not offer refunds on any purchases unless a mistake has been made on our part, such as delivering the wrong size or incorrect item. We recommend reviewing your order carefully before completing the purchase.
  2. Exchange Policy: We offer exchanges only in the case of an error made by TEHREESH. If you have received the wrong size or a different article than the one you ordered, we will gladly exchange it for the correct item. Please contact our customer service team within 7 days of receiving your order to initiate the exchange process.
  3. Conditions for Refund/Exchange:
    • Contact us via email at [mhs-enterprises@outlook.com] or reach out to our WhatsApp team at [+923338336340] within 7 days of receiving your order to report any issues.
    • Provide clear images of the incorrect item or size received, along with your order number, in your email.
    • The item must be unused, in its original packaging, and in the same condition as when it was received.